1. Information We Collect

 

• Contact details: name, address, phone, and email when you request a quote, schedule a service, or contact us.

• Property details: home type, location, termite history, which are provided so we can prepare an accurate estimate and plan.

• Cookies and usage data: IP address, browser type, and pages viewed are collected automatically to improve the website experience.

 

2. How We Use Your Information

 

• Provide services: To inspect your property, deliver quotes, schedule, and perform termite treatments.

• Communicate: For following up on service requests, sending appointment reminders, and responding to inquiries or complaints.

• Improve our site: To understand how visitors use our site to enhance content, navigation, and performance.

• Comply with legal obligations: For licensing, reporting requirements, and lawful requests.

 

3. Information Sharing

 

• Service providers: We may share limited info (e.g. contact, address) with installers, technicians, and labs but only as needed to deliver service.

• Legal reasons: We may disclose data to comply with laws and court orders or to protect our rights and safety.

 

4. Your Choices

 

• Access & update: You can request access to your personal data or notify us to correct it.

• Opt‑out: Choose not to receive marketing emails by using the unsubscribe link. This does not affect service-related communications.

• Delete: Ask us to remove your data. If you do so, we may need to retain minimal info for legal or billing reasons.

 

5. Data Security

 

We use secure servers and encryption (e.g. SSL for web forms) to protect your information. Access to your data is restricted to authorized employees and service partners who need it to perform their role.

 

6. Cookies & Tracking

 

We use session and persistent cookies to improve site navigation and remember your preferences. 

You can disable cookies in your browser, but this may limit some site features.

 

7. Data Retention

 

We retain your contact and service history for as long as needed to provide you with support, fulfill legal obligations, and maintain records (usually 5 years).

 

Web logs and analytics data are typically retained for 12 months in aggregated form.

 

8. Children’s Privacy

 

Our services are not directed to children under 16. We do not knowingly collect information from minors. If notified, we will promptly delete such data.

 

9. Changes to This Policy

 

We may update this policy occasionally. We'll post the new version with a revised “effective date.” Continued use after changes means acceptance.

 

10. Contact Us

 

For questions, requests, or concerns about your privacy, please contact:

Terminate Termite & Pest Control

1560 SW 4th Ave, Boca Raton, FL 33432

Phone: (561) 488‑1104